Reuters has a feature story about shoddy Tesla build quality, centered around suspension issues and in particular, problematic control arms and links (aka "whompy wheel"). Customers would literally have wheels fall off on new cars, but Tesla would direct technicians to blame owners for abusing the vehicle and refuse to cover it under warranty - despite Tesla's engineers internally documenting that the design is flawed and even ordering multiple redesigns and seeking compensation from suppliers due to the faulty design. To add insult to injury, Tesla did recall the cars using this suspension design in China where the regulator forced them, but not elsewhere in the world. This isn't a new phenomenon in car manufacturing, shit happens, but Tesla's lack of ownership of the problem is disturbing and unfortunately, on trend for the brand.
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