Qantas Freight screwed the pooch on a nationwide system switch-over

Qantas has told the Australian Freight & Trade Alliance that its implementation of a "new, fully integrated cloud-based system" for managing freight "did not go as planned" on the 24th of September, which "required reverting several functions to manual processes" and created "significant backlogs across the key terminals of Sydney, Melbourne, and Brisbane". The Sydney Morning Herald reckons there are reports of "coffins and human remains" left on the tarmac, along with customers complaining of "unrefrigerated fresh produce and pharmaceuticals" being ruined, but Qantas denies it. Dunno what the system is, how much it cost or how long they've been working on it, but when your fuck up appears in the newspaper, you know it's bad. My condolences to the nerds at Qantas Freight.