Electronic health records are generally a good thing, but only if they're done properly and Bendigo Health's electronics health record system is such a pile of shit that staff want to leave because of it and even worse, it's hurting patients. One respondent to the internal survey said that it "causes moral distress on a near daily basis". A nurse said that "I have reduced my hours at Bendigo Health and am seriously considering my future here". Another nurse said the system is "misleading the nursing staff to actual dosages prescribed, leading to many and multiple drug errors that have significantly affected patients". A doctor commented "it is not easy to use, learn, or to maintain, and it does nothing to enhance the clinical experience". Another commented that they "feel like a guinea pig being constantly and systematically bullied and harassed by a computer". Look, maybe these people are all noobs that can't computer, but whoever made this system needs to remember computers are supposed to serve us, not the other way around.
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